Protection of personal data

We would like to inform you that the protection of our customers’ personal data is of prime importance. For this reason, we take the appropriate measures to protect the personal data we process and to ensure that personal data is always processed in accordance with the obligations imposed by the legal framework, both by the company itself and by third parties who process personal data on behalf of the company.

What is GDPR?

The General Regulation on the Protection of Personal Data (General Data Protection Regulation – GDPR) is the new European Union (EU) regulatory framework in the field under consideration. The purpose of the law is to establish the conditions for the processing of personal data in order to protect the rights and freedoms of natural persons, and in particular the right to protection of personal data.

For any information regarding the processing of personal data you can contact our company at the following contact details: email: sales@tiniakoshotel.com . or by phone at our call center: 210 27 94 755

What categories of personal data do we process?

The personal data you provide us, such as your name, email, mobile / landline, home address, Occupation, is processed only when we have a legitimate reason to do so.

What are the legal reasons for processing your personal data?

Legal reasons for processing your personal data include:

(a) the provision of the services you have entrusted to us and wish to receive such as the purchase of products and, consequently, the fulfillment of our contractual obligations under this

(b) safeguarding and protecting our legitimate interests, both yours and ours. Thus, we use closed circuit television (CCTV) and security cameras in order to be able to protect the safety of individuals, materials, installations.

(c) compliance with a statutory obligation, such as regulatory compliance for tax purposes

(d) the consent you provide under the specific conditions set by the legal framework in order to receive updates on products, services, offers etc. as well as third party affiliates, which process personal data in accordance with the applicable framework each time

How and why do we use your personal data?

  • Send newsletters / corporate news

When you visit our site, you can fill out a contact form, providing your email address to subscribe to our Newsletter.

The data collected from our site may be used to contact you for promotional and advertising purposes, to inform you of products and offers that may be of interest to you, by email, SMS, instant messaging or telephone, if you have provided us with Your consent, subject to the specific conditions set by the legal framework.

  • Customer Satisfaction Survey

The data we collect may be used for your participation in a Customer Satisfaction Survey once you have given your consent, subject to the specific conditions set by the legal framework.

  • Protecting our legitimate interests and protecting persons and goods

When using closed-circuit television (CCTV) and security cameras to protect the security of individuals, materials, installations, etc.

  • Personalized update

In order to provide you with the best possible experience, the personal data collected may be used to send personalized updates if you have given your consent, subject to the specific conditions set by the legal framework. Personalization based on your needs and preferences (profling) results from the data we derive from your personal data, such as occupation, area of ​​residence, etc., or based on the results of your Customer Satisfaction Survey as well as your purchases.

Where is your data shared?

Tinakos SA transmits personal data provided by natural persons to third parties, which offer automation services for the purpose of mass sending of emails and SMS.

Storage Time

The time period for storing data is decided on the basis of the following specific criteria, as appropriate:

Where processing is required by provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions require.

When processed on a contract basis, your personal data is stored for as long as necessary for the performance of the contract and for the foundation, and / or support of legal claims under the contract.

For the purposes of promoting products and services (marketing activities), your personal information is kept until your consent is withdrawn. This can be done by you at any time. Withdrawal of consent does not affect the legality of the consent-based treatment during the period prior to its withdrawal.

You can contact the following contact details to withdraw your consent: email: sales@tiniakoshotel.com . or by phone at our call center: 210 27 94 755

You can also use the registration options by clicking on the corresponding link in our electronic communications.

What are your rights to your personal data?

Any natural person whose data is processed by Tiniakos SA enjoys the following rights:

Right of access:
You have the right to be aware and to verify the legality of the processing. So you have the right to access the data and get additional information about their processing.

Right of correction:
You have the right to study, correct, update or modify your personal data

Deletion right:
You have the right to request deletion of your personal data when we process it with your consent or in order to protect our legitimate interests. In all other cases (such as where there is a contract, an obligation to process personal data required by law, the public interest), this right is subject to specific restrictions or does not exist as the case may be.

Right of processing restriction:
You have the right to request a restriction on the processing of your personal data in the following cases: (a) when the accuracy of the personal data is questioned and until verification is made; (c) when personal data is not required for processing purposes, you are nevertheless required to establish, exercise, support legal claims, and (d) when opposed to processing and until verified. important that there are legitimate reasons that concern us and supersede why oppose the processing.

Right to object:
You have the right at any time to object to the processing of your personal data in cases where, as described above, it is necessary for the purposes of legitimate interests we pursue as processors, as well as for the purposes of direct marketing and consumer profile training.

Right to portability:
You have the right to receive your personal data free of charge in a format that allows you to access, use and process it with our common processing methods. You also have the right to request us, where technically feasible, to transfer the data directly to another controller. This right exists for the data that you have provided to us and is processed by automated means with your consent or under contract.

Right of Withdrawal of Consent:
Finally, we inform you that where the treatment is based on your consent, you have the right to withdraw it freely, without prejudice to the legality of the treatment based on your consent, before withdrawing it. To withdraw your consent you can use the registration options by clicking on the relevant link in our electronic communications or contact sales@tiniakoshotel.com.

Right to report
You have the right to file a complaint with the Data Privacy Agency ( www.dpa.gr ): Call Center: +30 210 6475600, Fax: + 30 210 6475628, Email: contact@dpa.gr .

Privacy

TINIAKOS S.A. implements appropriate technical and organizational measures to safely process personal data and to prevent accidental loss or destruction and unauthorized and / or illegal access to, use, modification or disclosure of. In any event, the manner in which the Internet operates and the fact that it is free shall not enable anyone to guarantee that unauthorized third parties will never be able to violate applicable technical and organizational measures by gaining access and possibly using personal information. data for unauthorized and / or unlawful purposes.

Profile Creation

Profile compilation means any form of automated processing of personal data that involves the use of personal data to evaluate certain personal aspects of a natural person, in particular for analyzing or predicting aspects related to personal preferences and interests or movements.

We inform you that a profile is being developed for marketing purposes, when you consent to receive updates on our services and offers, tailored to your personal preferences and interests.